Refund Policy – aventiqagency.com

At Aventiq Agency, a digital marketing brand operated by YUMYGUMMY LLC, we are committed to delivering high-quality, data-driven marketing services that drive measurable growth for your business. This Refund Policy outlines the conditions under which refunds may be issued for our services.

By purchasing or subscribing to any of our services, you agree to the terms outlined in this policy.

1. General Refund Terms

All fees for our services are non-refundable once payment has been processed.
We do not offer refunds for monthly subscription plans, one-time services, or campaign management fees, regardless of whether the service has fully commenced or been completed.
This policy is in place because our services often begin immediately upon payment and involve resource allocation, strategy development, and third-party tool access.

2. 7-Day Trial Offer

We offer a 7-day risk-free trial on select subscription plans to new clients.
During this trial period, you can test core features of our service with minimal commitment.
If you cancel within 7 days of purchase and have not received a dedicated strategy session or campaign launch, you may be eligible for a full refund.
To request a refund during the trial period, please contact us at contact@raventiqagency.com with your account details and reason for cancellation.

Note: The 7-day trial does not apply to custom enterprise packages or one-time project services (e.g., website development, full brand strategy).

3. Service Issues or Performance Concerns

While we do not guarantee specific results due to external factors (e.g., market competition, algorithm changes), we stand by the quality of our work.

If you are dissatisfied with your service:

We encourage you to contact our support team for troubleshooting and optimization.
We will work with you to resolve any issues, improve performance, or adjust your strategy.
In rare cases where service delivery has significantly failed due to our error, a partial credit or account adjustment may be issued at our discretion.

4. Cancellation of Recurring Subscriptions

You may cancel your subscription at any time.
Cancellation stops future billing, but no refunds will be issued for prepaid, unused time.
After cancellation, you will retain access to your account and services until the end of your current billing cycle.

5. Unauthorized Charges

If you believe you’ve been charged in error or without authorization:

Contact us immediately at contact@raventiqagency.com .
We will investigate the claim and respond within 3–5 business days.
If an error is confirmed, a full or partial refund will be issued as appropriate.

6. Fraudulent or Prohibited Use

We reserve the right to refuse or revoke service and deny any refund if:

Fraudulent activity is detected.
Services are used for illegal, unethical, or prohibited purposes (as defined in our Terms of Service).
Misrepresentation of business or content occurs.

7. Governing Law

This Refund Policy is governed by the laws of Hong Kong Special Administrative Region. Any disputes related to refunds or services shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

8. Changes to This Policy

We may update this Refund Policy from time to time. The latest version will always be posted on our website:
👉 https://aventiqagency.com/refund-policy

Your continued use of our services constitutes acceptance of any changes.

9. Contact Us

If you have any questions about this Refund Policy or wish to inquire about a potential refund, please reach out:

📞 Phone: +1 (775) 980-2006
📧 Email: contact@raventiqagency.com
📍 Address: 1209 Mountain Road PL NE STE R, Albuquerque, NM 87110, USA
🌐 Website: https://aventiqagency.com/

We’re here to support your growth — every step of the way.